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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Haynes

April 9, 2026

5  out of  5
rating by Michael Haynes
"My Experience with Bridgette very professional she was very patient and helpful ."
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Kenneth Young - Benjamin

April 8, 2026

5  out of  5
rating by Kenneth Young - Benjamin
"Very knowledgeable and helpful in guiding me on the right path in my insurance needs."
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Jaime Roman

April 6, 2026

5  out of  5
rating by Jaime Roman
"Great experience"
We responded:
"Thank you, Jamie! We’re happy to hear you had a great experience with us. If you ever need any assistance with your insurance needs, we’re here to help!"
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Anthony Nelson

April 6, 2026

5  out of  5
rating by Anthony Nelson
"I would give them 10 if i could!! I spoke with Brittany Astin and when I say she went above and beyond to help me and my family out, She REALLY REALLY help our family out!! THANK YOU BRITTANY!!"
We responded:
"Thank you so much, Anthony! We’re thrilled to hear that Brittany went above and beyond to assist you and your family. Providing exceptional service is our priority, and we’re grateful for your kind words. If you ever need anything else, we’re here to help!"
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Kimberly Miller

April 2, 2026

5  out of  5
rating by Kimberly Miller
"Very informative and get me a quote I was ver satisfied with."
We responded:
"Thank you, Kimberly! We’re glad we could provide you with informative service and a quote that met your satisfaction. If you ever need any further assistance, we’re here to help!"
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Jajuan H

March 31, 2026

5  out of  5
rating by Jajuan H
"I had a great experience working with this office. Jaleesa, who I worked with specifically, was a tremendous help with helping answer all my questions and finding the proper coverage options that suited my wife and I. Anytime I needed assistance or had a concern, she was quick to respond and always went above and beyond to help. It’s clear this office truly cares about their clients and take pride in providing outstanding service."
We responded:
"Thank you for your thoughtful feedback! We’re glad Jaleesa was able to assist you and your family in finding the right coverage and addressing your questions promptly. Our team is dedicated to providing personalized service and making sure every client feels valued. Please don’t hesitate to reach out if you need anything else!"
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Lucille Berberich

March 26, 2026

5  out of  5
rating by Lucille Berberich
"I was assisted by Jalisa and she was absolutely amazing she was courteous, kind, professional, knowledgeable, patient, friendly and so very helpful. My conversation with her was so easy and I would recommend her to anyone who is interested in State Farm Insurance. Thank you again Jalisa for all your help."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Jaleesa provided such exceptional service—courteous, knowledgeable, and truly helpful. We’re proud to have her on our team and grateful for your recommendation. If you ever need anything else, we’re here to support you!"
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wockstar Mitchell

March 25, 2026

5  out of  5
rating by wockstar Mitchell
"It was wonderful"
We responded:
"Thank you so much for the 5-star rating! We’re proud to serve the Marietta community and provide top-quality auto, home, and life insurance solutions tailored to your needs. Your support means a lot to us, and we’re here whenever you need assistance with your insurance coverage."
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Delphine Gervais

March 19, 2026

5  out of  5
rating by Delphine Gervais
"Madison and Omaru have been excellent in their ability to facilitate a smooth purchasing process on their end. Highly recommend their office for all your insurance needs."
We responded:
"We appreciate your kind words, Delphine! It’s great to know Madison and Omaru provided such seamless support throughout your insurance journey. Thank you for recommending our office in Marietta, GA—we look forward to continuing to assist you in the future!"
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Cliff Oxford

March 19, 2026

5  out of  5
rating by Cliff Oxford
"Outstanding follow up and customer service!"
We responded:
"Thank you for your kind words! We’re glad to hear you appreciated our follow-up and customer service. Providing reliable support is our priority, so please don’t hesitate to reach out if you need anything in the future!"
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brooklyn pressley

March 19, 2026

4  out of  5
rating by brooklyn pressley
"it’s called time4learning i don’t have a screen shot though"
We responded:
"Thank you for reaching out! We’re grateful to have you with Natalie Reid State Farm. To ensure we have all the information needed to help you with discounts on your auto insurance, please give our office a call at your convenience. We’re here to assist you and look forward to speaking with you soon!"
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Joyce Lawson

March 19, 2026

5  out of  5
rating by Joyce Lawson
"Bridget was very helpful and knowledgeable in assisting me in obtaining vehicle and rental. I appreciate so much. Thank you"
We responded:
"Thank you, Joyce! We’re delighted to hear that Bridgette provided helpful assistance with your vehicle and rental insurance. We truly appreciate your kind words and are here whenever you need us!"
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Magdalena Maxy

March 18, 2026

5  out of  5
rating by Magdalena Maxy
"Britney is amazing. Best person to go to when you need a rental insurance or life insurance get at her."
We responded:
"Thank you so much, Magdalena! We’re glad to hear Britney has been your go-to for rental and life insurance. She truly is a valuable part of our team. If you ever need anything else, just let us know!"
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Zeb Camp

March 16, 2026

5  out of  5
rating by Zeb Camp
"Brittany has been so helpful over multiple conversations. She’s both patient and very knowledgeable, which I’ve greatly appreciated"
We responded:
"Thank you, Zeb! We’re glad Brittany’s patience and expertise have made a positive difference for you. We truly appreciate your kind words and are here whenever you need us! Thanks for choosing Natalie Reid State Farm!"
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shondae mayes

March 12, 2026

5  out of  5
rating by shondae mayes
"I've Spoken To Several People Inside Of State Farm At Your Office And I Must Say That They've All Been Helpful. The One Person In Your Office That Went Above And Beyond For Me. Always Checked On Me Was Ms. Amanda Smallwood. 5 Stars Aren't Enough. To Ms. Amanda Smallwood. THANK YOU!!!!! Your The Person. Your Office Is The Office That I'll Try To Convince My Family And Friends To Switch To. Thank You For Caring When You Didn't Have To. Thank You For Not Looking At Me As An Option But A Real Priority. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐. There Aren't Enough Stars. 5 Aren't Enough."
We responded:
"Thank you so much, Shondae! We’re truly touched by your kind words and thrilled to hear how Amanda went above and beyond to support you. She’s a wonderful part of our team, and we’re grateful for your trust and recommendation. We look forward to continuing to provide the care and attention you deserve. Thanks again for choosing our office!"
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Tammy Turner

March 10, 2026

5  out of  5
rating by Tammy Turner
"I spoke with Jaleesa Carlisle she was very friendly answering all my questions and help me get the correct policy that worked for me just a great experience I would recommend anyone to speak with her for insurance very nice helpful person I enjoyed talking with her"
We responded:
"Thank you, Tammy! We’re delighted to hear that Jaleesa provided such a positive and helpful experience. We truly appreciate your recommendation and are here anytime you or anyone you know needs assistance with insurance."
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Amber Durham

March 9, 2026

1  out of  5
rating by Amber Durham
"Wish I could give her zero stars, office workers aren't knowledge, if you have an issue you CAN NEVER to talk to NATALIE REID directly, she only reaches out to you to FATTEN HER POCKETS, ALL SHE CARES ABOUT IS GETTING MONEY, she is not for the people. wouldn't get my pet insurance from this place and would NEVER play with my life and get a life insurance policy with this agent, she's a joke. She offers no support to her customers. Update: Brittany has been absolutely amazing! I can definitely see why she’s the office manager. She is always quick to resolve any issues I have and truly goes above and beyond to help. She even helped me save money on my policy, which I really appreciate. Brittany definitely earns a 5-star rating from me. That said, it’s frustrating that Natalie and some of the other staff members aren’t always able to assist with my concerns, and I often have to escalate the issue to speak with the office manager. I do appreciate that Brittany is always able to step in and get things resolved quickly."
We responded:
"Hi there Amber, thank you for sharing your thoughts. We are sorry to hear that your experience with us was not up to your expectations. We understand how frustrating that must be, and we genuinely want to make things right. If you are open to it, we would love to chat more and find the underlying cause of what went wrong so we can fix it. Please reach out to us directly here on State Farm Agent Natalie Reid’s Team. "
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Angela Kent

March 7, 2026

5  out of  5
rating by Angela Kent
"Brittany Astin deserves higher than 5 stars. She is a superb worker, an asset to her company.She took our situation and turned it around in a few minutes. We are extremely grateful.Thank you Brittany for putting a smile on our face."
We responded:
"We’re so grateful to have Brittany on our team—her dedication and skill truly make a difference for our clients. It’s wonderful to know she made such a positive impact for you. Thank you for choosing to work with us for your insurance needs!"
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Angie Williamson

March 4, 2026

5  out of  5
rating by Angie Williamson
"Brittany took excellent care of us!!!!!!"
We responded:
"Thank you so much, Angie! We’re thrilled to hear Brittany took excellent care of you. We’re lucky to have her on our team! If you ever need anything else, just let us know!"
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Kerris Humphries

March 3, 2026

5  out of  5
rating by Kerris Humphries
"Great customer service best agent I’ve ever had ."
We responded:
"Thank you so much, Kerris! We’re thrilled to hear you’ve had such a great experience and that your agent stands out as the best you’ve ever had. We truly appreciate your kind words and look forward to continuing to serve you!"
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CAT G.B

February 26, 2026

5  out of  5
rating by CAT G.B
"really great service with answering questions and availability- Omaru was great"
We responded:
"Thank you! We’re happy to hear Omaru provided great service, answered your questions, and was readily available. We appreciate your feedback and are here anytime you need us!"
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Hannah Towe

February 25, 2026

5  out of  5
rating by Hannah Towe
"Omaru Mustafa was able to get me a lower rate, he was very helpful and friendly!"
We responded:
"Thank you so much, Hannah! We’re glad Omaru was able to help you find a lower rate while providing friendly and helpful service. If you ever need anything else, just let us know!"
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Michael Rolle

February 20, 2026

5  out of  5
rating by Michael Rolle
"Very informative. Great follow up. Attention to detail. Friendly. Feels like good vibes! Looking forward to continuing business for the foreseeable future."
We responded:
"Thank you, Michael! We’re happy to hear you appreciated the informative service, follow-up, and attention to detail regarding auto insurance. Good vibes are what we aim for! We look forward to continuing to serve you for many years to come."
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Morris Singletary

February 18, 2026

5  out of  5
rating by Morris Singletary
"This office has been amazing while I was getting all the things I needed to do business with them they were patient and helpful!!! Lastly as a person living with HIV, they shared I could get whole life insurance. I now have insurance!!!!! Life got better today. Thank you Natalie and staff especially Omaru!!"
We responded:
"Thank you so much, Morris! We’re honored to have been part of your journey and thrilled to hear that Omaru and the team could help you secure the life insurance you needed. Providing support and solutions that truly improve lives is what we strive for every day. We appreciate your kind words and are here for you whenever you need us!"
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Sandra Akins

February 18, 2026

5  out of  5
rating by Sandra Akins
"Jaleesa was a delightful person to talk to. Very friendly, helpful and willing to answer any questions I had. Also very patient."
We responded:
"Thank you, Sandra! We’re glad your experience with Jaleesa was so positive. Providing attentive and supportive service is very important to us. Please don’t hesitate to reach out if you need anything else!"