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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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LaToya Griffin

November 12, 2024

5  out of  5
rating by LaToya Griffin
"Natalie Reid's office is the BEST! I have been a customer for many years and I am not sure what I do without them, specifically Amanda. Amanda is the Customer Service Manager and is definitely in the right role. There has never been any situation that she did not resolve for my family and I. I have referred so many people because of "AMANDA" and her service. In a world where customer services lacks in so many areas, this is not the case at Natalie Reid. Everyone needs an "AMANDA" (:-). Thank you all for ALL that you do!"
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Vanessa Blyden

November 11, 2024

5  out of  5
rating by Vanessa Blyden
"LaRay Hale is simply the best. She was patient & knowledge on the different types insurance."
We responded:
"Thanks for the kind words, Vanessa! We’re thrilled to hear LaRay provided wonderful assistance with your insurance needs. Please reach out if there’s anything else we can do for you!"
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James White

November 11, 2024

5  out of  5
rating by James White
"Brittany has excellent costumer service I appreciate her helping get insured with you guys thanks again"
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Derrian Cone

November 7, 2024

5  out of  5
rating by Derrian Cone
"Brittany is as very professional and the process was super easy"
We responded:
"Thanks for the kind feedback, Derrian! We’re glad to hear Brittany was able to provide a professional and efficient experience while assisting with your insurance needs. Please reach out if there’s anything else we can do for you!"
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Ebony Love

November 7, 2024

5  out of  5
rating by Ebony Love
"My agent Natalie was so sweet and so helpful in explaining the different types of insurance of policies. I feel confident in the policy I chose! I would recommend her to anyone else I know."
We responded:
"Hi Ebony, thanks for the review! We’re thrilled to hear that we were able to answer your insurance questions efficiently. Don’t hesitate to reach out if there’s anything else we can do for you. We appreciate your support!"
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Christyle Essex

November 3, 2024

5  out of  5
rating by Christyle Essex
"I highly recommend Brittany! She has amazing customer service, professionalism, and went over and beyond to make sure I was satisfied!!!"
We responded:
"Thank you, Christyle! We’re so glad Brittany was able to provide excellent customer service. Feel free to reach out if you need further assistance with your insurance needs! "
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shon astin

October 30, 2024

5  out of  5
rating by shon astin
"Brittany has great knowledge of her job and excellent communication skills."
We responded:
"Thanks for the review, Shon! I’m so happy to hear your experience with Britanny was a positive one. We’re happy to help and look forward to the next time you stop by the office!"
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Jerome Dennis

October 29, 2024

5  out of  5
rating by Jerome Dennis
"My agent was very helpful very professional. He made sure that I got everything I needed. Best agent ever."
We responded:
"Thank you so much for your kind words, Jerome! We're thrilled to hear that your agent provided you with such helpful service. It's wonderful to know you had such a positive experience. If you ever need anything else, we’re here to assist! – Natalie "
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C. John

October 29, 2024

5  out of  5
rating by C. John
"Isaiah Davis assisted in providing me with excellent coverage for a low cost amazing service , thank you!"
We responded:
"Thank you for your feedback! We’re glad to hear that Isaiah was able to assist you with your insurance needs. We appreciate your support and are happy to help with anything you need. Thanks again! – Natalie "
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Isabella Pool

October 24, 2024

5  out of  5
rating by Isabella Pool
"I had a great conversation with Brittany! She was super friendly and helpful! I was able to get on insurance with ease and even got some discounts!"
We responded:
"Thank you so much for sharing your experience, Isabella! We're thrilled to hear that Brittany made the process simple and enjoyable for you. If you have more questions or need assistance, feel free to reach out—we're here to help! – Natalie "
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Malissa Browne

October 24, 2024

5  out of  5
rating by Malissa Browne
"Brittany Astin is the absolute most efficient and responsive agent by far. We own a food truck and Brick and Mortar Restaurant, and when we are in need of a COI with a quick turnaround time, Brittany is always on it. Brittany’s knowledge and experience has helped us navigate through any situation"
We responded:
"Thank you so much for your kind words, Malissa! We're thrilled to hear how Brittany has been such a great resource for your business, providing quick and efficient service. Her knowledge and dedication truly shine, and we're glad she’s been able to support you with your food truck and restaurant needs. If there's anything else we could do, please don’t hesitate to reach out—we’re here to help! – Natalie "
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peter Best

October 24, 2024

5  out of  5
rating by peter Best
"Brittney is simply just the best. She goes above and beyond to accommodate her clients. Her professionalism and efficiency on challenging insurance matters are always exceptional. When it comes to insurance needs there’s no where else to go but Natalie Reid State Farm agency."
We responded:
"Thank you for your wonderful review, Peter! We’re thrilled that Brittney consistently goes above and beyond for you. Her professionalism and dedication set her apart, and we’re so glad you’ve had such a great experience with us. We appreciate your support of our State Farm team, and we're here to help with your insurance needs! – Natalie "
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Gregory Hart

October 24, 2024

5  out of  5
rating by Gregory Hart
"The staff here is very nice and professional. They make you feel comfortable and welcome. My personal experience has been with Brittany and she is very supportive and knowledgeable about the company. She really takes ownership. If you didn’t know you would think she was the owner of this organization."
We responded:
"Thank you so much for your thoughtful review, Gregory! We're thrilled you've had such a positive experience with our team, especially Brittany. She truly cares about providing excellent service and takes great pride in her work. We’re lucky to have her, and we’re so glad she’s made you feel comfortable and welcome. If you ever need anything, don’t hesitate to reach out! – Natalie "
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Ankit Prab

October 24, 2024

5  out of  5
rating by Ankit Prab
"Best person ever met in insurance department always down to earth for help THANK YOU SO MUCH"
We responded:
"Thank you so much for your kind words, Ankit! We're thrilled to hear that you had such a positive experience. It’s our goal to be helpful and approachable, and we’re glad we could meet your expectations. If you ever need anything in the future, we’re happy to help! – Natalie "
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Montse Lopezz

October 23, 2024

5  out of  5
rating by Montse Lopezz
"Needed car insurance for my father’s work van since his old one was expiring soon, found State Farm and Isaiah was ready to help. He was very informative and explained everything perfectly!"
We responded:
"Thank you so much for your review, Montse! We're happy to hear that Isaiah was able to assist you with your insurance needs. We’re here to help, so if you need anything else, please don’t hesitate to reach out! – Natalie "
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Furman Benjamin

October 23, 2024

5  out of  5
rating by Furman Benjamin
"Brittany was wonderful with assisting me with all my insurance needs."
We responded:
"Thank you for your feedback, Furman! We're thrilled to hear that Brittany was wonderful in assisting you with your insurance needs. We pride ourselves on delivering exceptional service, and it's great to know Brittany met your expectations. We appreciate your review and look forward to continuing to serve you with the same high level of care! – Natalie "
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Rhonda Duncan

October 23, 2024

5  out of  5
rating by Rhonda Duncan
"Brittany is very knowledgeable and helpful. I appreciate her GREAT customer service."
We responded:
"Thank you for your feedback, Rhonda! We're delighted that Brittany provided you with knowledgeable and helpful service. We truly appreciate her dedication to great customer care, and we’re so glad you had a positive experience. If you need anything else, don’t hesitate to reach out! – Natalie "
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DA EZ

October 23, 2024

5  out of  5
rating by DA EZ
"Bre Astin Is the Best! She is the Main Reason we do Business with State Farm! She deserves a Big Raise! Our Team Loves working with her!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Bre has made such a positive impact, and we're lucky to have her on our team. Your kind words mean a lot, and we’re grateful for your continued business. If you ever need anything, don’t hesitate to reach out! – Natalie "
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Deshon

October 23, 2024

5  out of  5
rating by Deshon
"Brittnay Benjamin is a excellent customer service respresentative . She always talk with a very calm voice and make my day so much easier."
We responded:
"Thank you for your kind words, Deshon! We’re so glad to hear that Brittany’s calm and helpful approach has made your day easier. She excels at providing great customer service, and we’re happy to have her on the team. If you ever need anything, don’t hesitate to reach out! – Natalie "
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Deja Webb

October 23, 2024

5  out of  5
rating by Deja Webb
"Brittany is always so helpful , and very knowledgeable . She really takes good care of you."
We responded:
"Thank you for your kind words, Deja! We're so glad to hear that Brittany has been helpful and knowledgeable in assisting you. She truly cares about taking great care of our customers, and we’re lucky to have her on the team. If you ever need anything, feel free to reach out! – Natalie"
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Philly B

October 23, 2024

5  out of  5
rating by Philly B
"Appreciate you Brittany for taking care of the Barnett's. We thought we were in Good Hands then you came through!"
We responded:
"Thank you so much, Philly! We're thrilled to hear that Brittany was able to take such excellent care of your insurance needs. If you ever need anything, we’re here for you! We sincerely appreciate your feedback and support of our State Farm team! – Natalie "
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Grace Simmons

October 23, 2024

5  out of  5
rating by Grace Simmons
"Brittany Astin does an Awesomely great job helping when needed!"
We responded:
"Thank you so much for your kind words, Grace! We're thrilled to hear that Brittany has been able to provide you with awesome support when needed. She’s an important part of our team, and we’re so glad she made a great impression. If you ever need anything else, we’re here to help! – Natalie"
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Stephanie Smith

October 22, 2024

5  out of  5
rating by Stephanie Smith
"Isaiah Davis was so professional and helpful! He saved me so much money. I will absolutely refer everyone I know to him and to State Farm."
We responded:
"Thank you for your wonderful feedback, Stephanie! We're so glad to hear that Isaiah was able to help you with your insurance needs and provide such fantastic service. Your recommendation means a lot to us, and we’re thrilled you had such a positive experience. We’re here if you or anyone you know needs further assistance! – Natalie "
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Julia Jones

October 22, 2024

5  out of  5
rating by Julia Jones
"Very professional and didn’t have to wait."
We responded:
"Thank you for your review, Julia! We're glad you had an efficient experience with us. Providing prompt service is important to us, and we’re happy to know we met your expectations. If you need anything in the future, please feel free to reach out! – Natalie "
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Ruby Ezik

October 21, 2024

5  out of  5
rating by Ruby Ezik
"Isaiah was very knowledgeable and helpful with changing over my car insurance policy. I was looking for a company and he called me out of the blue and he had me at hello. He is genuine and and all around awsome guy. I will definitely tell my family and friends about Isaiah and State Farm."
We responded:
"Thank you so much for your wonderful feedback, Ruby! We’re thrilled to hear that Isaiah made such a positive impression and was able to assist you with your insurance plan. We truly appreciate your recommendation, and we’re lucky to have Isaiah on our team. If you or your family and friends ever need anything, we’re happy to help! – Natalie "