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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amaryi Williams

March 21, 2024

5  out of  5 rating by Amaryi Williams
"The Customer Service experience was great. Agent Ashlee was very knowledgeable about the information and her customer service skills was superb. I would give her a rating of10 stars."
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Myron Broome

March 20, 2024

5  out of  5 rating by Myron Broome
"Mrs. V. Hutchins is an absolute courteous, respectful, and diligent customer service representative for Natalie Reid State Farm. She provided the information I needed and remained patient with me while I asked her many questions... sometimes the same questions. I appreciate her professionalism. Thank you, Mrs. Hutchins! MDB"
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Patricia Love

March 20, 2024

5  out of  5 rating by Patricia Love
"He was very helpful and respectful, asked questions and answered questions and explained step by step and he have great costumers service. After talking to him I felt like I made the right choice!!"
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Vanessa Fortenberry

March 20, 2024

5  out of  5 rating by Vanessa Fortenberry
"Brittany is efficient, professional, and friendly. Even when I stood on the border line between remaining with my present insurance company, she exhibited much patience allowing me the opportunity to compare my existing policy with the quote she provided. Ultimately, the policy saved me money, while still meeting my needs."
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Willie Owens

March 19, 2024

5  out of  5 rating by Willie Owens
"This State Farm agency ever dealt with insurance. they’re always nice and very professional"
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Peggy Franklin

March 15, 2024

5  out of  5 rating by Peggy Franklin
"Had a wonderful experience with my insurance representative (Ashlee Fallon) she handles all my requests and more."
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Rachel Ray

March 14, 2024

5  out of  5 rating by Rachel Ray
"Ashlee was very quick to respond to our need for a quote! We reached out and got a quote within minutes! She worked diligently to dig through ways she could save us on our car insurance! Definitely recommend her! Quality service is everything these days!"
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Christina Lane

March 13, 2024

5  out of  5 rating by Christina Lane
"Isaiah was very professional and helpful assisting me with my policy. He presented the upmost customer service."
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Lakisha “Keke” Conley

March 11, 2024

5  out of  5 rating by Lakisha “Keke” Conley
"They were able to drop my monthly premium by 100.00. I got a better deal all the way around."
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Lizbeht Martinez

March 8, 2024

5  out of  5 rating by Lizbeht Martinez
"Great service, overall attentive to detail and helpful."
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Yvonne Jackson

March 6, 2024

5  out of  5 rating by Yvonne Jackson
"I selected this agency because of their favorable reviews and I’m pleased to be able share that my experience was also a positive one. Both Natalie Reid and the agent I worked with directly (Brittany Astin) were very warm and welcoming. Brittany had exceptional customer service, knowledge and patience in assisting me with my auto and homeowner’s policy needs as well as addressing any questions or concerns that I had. I feel more confident in the coverage I now have and look forward to working with this agency looking ahead."
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lElaine Brooks

February 29, 2024

5  out of  5 rating by lElaine Brooks
"Brittany helped me pick the the life insurance policy that was best for me. Thank you so much for your patience and understanding!"
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Mike Riddle

February 26, 2024

5  out of  5 rating by Mike Riddle
"February 26, 2024 Natalie I just want to once again say how much I appreciate Amanda Smallwood, and you and all of your staff for you help. I just added another vehicle to my coverage and Amanda, as she always does, walked me through everything. She is great!!! Thank You Mike Riddle"
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Melissa Smart

February 23, 2024

5  out of  5 rating by Melissa Smart
"After insuring my car with VICKI HUTCHINS at State Farm we had to go all out and do the home insurance also. The customer service of Vicki was exceptional & to the point. We were not at all worried and iffy"
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Tekla Evans

February 23, 2024

5  out of  5 rating by Tekla Evans
"I recently had the pleasure of being assisted by Vicki Hutchins regarding my insurance policy. She was remarkably clear and informative, providing a detailed explanation of my policy's coverage. She took the time to identify potential future discounts and thoroughly reassured me that my current insurance rates are the lowest available given my circumstances. This level of service and transparency is greatly appreciated and deserves recognition. I am confident in my insurance choices thanks to Vicki's impeccable guidance. 5 stars!"
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Chantell D. Christopher

February 22, 2024

5  out of  5 rating by Chantell D. Christopher
"A true blessing! I had been looking to get insurance on my home that I rent out. I kept getting turn down or they could not help. Vickie got right back to me. The customer service was stellar. I even got a renter insurance for my apartment❤️"
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Joseph Yates

February 22, 2024

5  out of  5 rating by Joseph Yates
"My wife and I have been State Farm customers for seven years, give or take. Top notch customer service always."
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Kenneth Singleton II

February 22, 2024

5  out of  5 rating by Kenneth Singleton II
"Great service. Ashley Thompson took care of me and she was very nice and professional. She gave me a way better quote than I had and immediate switch over!"
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areli aguirre

February 21, 2024

5  out of  5 rating by areli aguirre
"Brittany was the person I spoke to on the phone, she was very helpful and nice. It’s my first time getting renters insurance and she made everything quick and easy for me ! I was also informed about being able to sign up for car insurance. Good prices and affordable !!!"
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Brittany Benjamin

February 14, 2024

5  out of  5 rating by Brittany Benjamin
"Really great ppl to do business with!"
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Alan Beeks

February 14, 2024

5  out of  5 rating by Alan Beeks
"Ashlee was extremely helpful. Got me the lowest rate I could find anywhere"
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Business Manager

February 10, 2024

5  out of  5 rating by Business Manager
"Brittany is the truth she was very personable and friendly during our conversation she definitely helped me out a lot and provided me with her expertise knowledge on other insurance product that will be a great benefit to me and my business thank you!!! 10 out of 10 highly recommend"
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Olo Carr

February 8, 2024

5  out of  5 rating by Olo Carr
"DELIAAAAA WAS MY REP AND MAN OH MAN VERY PATIENT, ATTENTIVE AND ACTUALLY HELPFUL NOT SHOOING ME AWAY OR TELLING ME THINGS I WANNA HEAR IN REGARDS TO MY POLICY. KEEP UP THE GREAT CUSTOMER SERVICE DELIA YOU ARE A KIND BEAUTIFUL SOUL. & IN THIS WORLD TODAY WE NEED PEOPLE TO LISTEN MORE, HELP MORE AND GENUINELY CARE MORE NOT SPEAK OVER SOMEONE AND HUSH THEM UP. SO THANK YOU FOR BEING YOU."
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Kendre Tripp

February 7, 2024

5  out of  5 rating by Kendre Tripp
"I've been a SF customer through Natalie Reid's agency for 1 year. I recently experienced a customer service issue which prompted me to contact customer service manager, Amanda. Within less than 24 hours Amanda responded & told me to expect f/u from Brittany...and she was AWESOME! Brittany actively listened to my grievances/concerns. She was also very courteous, kind & ultimately helped me reach a plausible resolution without haste. Brittany is definitely the reason SF retained this customer. 🙂"
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Jake Lee

February 6, 2024

5  out of  5 rating by Jake Lee
"Amanda Smallwood had AMAZING customer service! She guided me through the process and made sure I got the policy that was perfect for me and my son."