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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cliff Oxford

Cliff Oxford

August 17, 2025

5  out of  5
rating by Cliff Oxford
"Outstanding follow up and customer service!"
We responded:
"Thank you for your kind words! We’re glad to hear you appreciated our follow-up and customer service. Providing reliable support is our priority, so please don’t hesitate to reach out if you need anything in the future!"
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Shalese Benjamin

August 14, 2025

5  out of  5
rating by Shalese Benjamin
"Brittany is AMAZING!!!!!"
We responded:
"Thank you so much for your amazing feedback! We’re thrilled that Brittany could provide you with such great service. If you ever need anything else, we’re here to help!"
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Acacia Williams

August 12, 2025

5  out of  5
rating by Acacia Williams
"Jaleesa was great!! I highly recommend her to anyone looking for great customer service looking for insurance! Thanks so much!!"
We responded:
"Thank you so much, Acacia! We’re happy to hear that Jaleesa provided great customer service. Your recommendation means a lot to us. If you or anyone you know needs assistance with insurance, we’re always here to help!"
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Amillio Trevon

August 11, 2025

5  out of  5
rating by Amillio Trevon
"Brittney the one and only was GREAT ! Simple fast and very resourceful thank you again Brit"
We responded:
"Thank you so much, Amillo! We’re thrilled to hear that Brittney provided fast, simple, and resourceful service. She truly is one of a kind! If you ever need anything else, don’t hesitate to reach out. Thanks again!"
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Tawanda Mitchell

August 11, 2025

5  out of  5
rating by Tawanda Mitchell
"Brittany was amazing very informative and sweet THANK YOU BRITTANY"
We responded:
"Thank you so much, Twanda! We’re delighted to hear that Brittany was informative and sweet throughout your experience. Your kind words mean a lot to us. If you ever need anything else, we’re here to help!"
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Christopher CyberGuard Smith

August 11, 2025

5  out of  5
rating by Christopher CyberGuard Smith
"Great job and explains everything"
We responded:
"Thank you, Christopher! We’re glad to hear you had a great experience and that everything was clearly explained. If you have any more questions or need assistance with your insurance, please don’t hesitate to reach out!"
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Latisha Lewis

August 6, 2025

5  out of  5
rating by Latisha Lewis
"Thank you for assisting me with my questions. I appreciate you sharing with me any potential discounts also."
We responded:
"Thanks for your review, Latisha! We appreciate you for trusting us to take great care of you! Call anytime!"
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Yejide Diop

August 5, 2025

5  out of  5
rating by Yejide Diop
"omaru was a great help in getting me a great policy rate & going through what i can expect with my coverage! insurance is a necessity and this process made the difference in keeping peace of mind"
We responded:
"Thank you, Yejide! We’re so glad Omaru was able to help you find a great policy rate and clearly explain your coverage. We know how important insurance is for peace of mind, and we’re happy to make the process smooth and reassuring. If you ever need further assistance, please don’t hesitate to reach out!"
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Eric S

August 4, 2025

5  out of  5
rating by Eric S
"I was moving in from out of state and had just purchased a new car. Jaleesa went above and beyond to get me settled with new insurance in GA! Special shout out to Bridgette for helping get things squared away as well. Highly recommend this location. They have a very professional and friendly atmosphere! Thanks again, Jaleesa!"
We responded:
"Thank you so much, Eric! We’re thrilled to hear that Jaleesa and Bridgette went above and beyond to help you settle your insurance needs after your move. Providing professional and friendly service is our priority, and we appreciate your high recommendation. If you ever need assistance in the future, we’re here to help!"
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Ken Reed

July 31, 2025

5  out of  5
rating by Ken Reed
"Super friendly very easy to work with thank you for your help"
We responded:
"Thank you, Ken! We’re happy to hear you found our team friendly and easy to work with. It’s our pleasure to assist you, and we’re here anytime you need help with your insurance!"
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Dom G

July 30, 2025

5  out of  5
rating by Dom G
"Outstanding Service from Kim at State Farm! Kim went above and beyond to make sure I understood all of my insurance options and found the best coverage for my needs. She was incredibly knowledgeable, patient, and kind throughout the entire process. It’s rare to find someone who genuinely cares about helping you and Kim does just that. Highly recommend her to anyone looking for top-tier service and peace of mind!"
We responded:
"Thank you so much, Dom! We’re delighted to hear that Kim provided outstanding service and took the time to ensure you fully understood your insurance options. Her knowledge, patience, and genuine care truly reflect the level of service we strive to offer. We appreciate your high recommendation and are always here to help you with your insurance needs!"
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angela avery

July 28, 2025

5  out of  5
rating by angela avery
"🌟 Kudos to Jaleesa Carlisle! 🌟 I had the pleasure of working with State Farm Agent Jaleesa as she helped my son and me navigate the process of selecting the right car insurance coverage. From start to finish, Jaleesa was exceptional! She took the time to thoroughly explain each option, answered every question with patience and clarity, and ensured we felt confident in our decision. Her professionalism and attention to detail were truly impressive. Jaleesa didn’t stop there—she followed up with emails and phone calls to make sure we had everything we needed and that no detail was overlooked. Her dedication to customer service and genuine care made this experience smooth and stress-free. Thank you, Jaleesa, for going above and beyond. Your expertise and kindness made all the difference!"
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Arthur MacLeod

July 25, 2025

5  out of  5
rating by Arthur MacLeod
"Our State Farm Representative was very helpful and pleasant to work with."
We responded:
"Thank you, Arthur! We’re glad to hear that your State Farm representative provided helpful and pleasant service. If you ever need assistance or have questions about your insurance, please don’t hesitate to reach out!"
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Anthony Nelson

July 25, 2025

5  out of  5
rating by Anthony Nelson
"I would give them 10 if i could!! I spoke with Brittany Astin and when I say she went above and beyond to help me and my family out, She REALLY REALLY help our family out!! THANK YOU BRITTANY!!"
We responded:
"Thank you so much, Anthony! We’re thrilled to hear that Brittany went above and beyond to assist you and your family. Providing exceptional service is our priority, and we’re grateful for your kind words. If you ever need anything else, we’re here to help!"
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Juliana Medina

July 25, 2025

5  out of  5
rating by Juliana Medina
"She is awesome thank you"
We responded:
"Thank you so much, Juliana! We’re glad to hear you had an awesome experience. If you ever need any assistance, feel free to reach out!"
Profile photo of Justin Johnston

Justin Johnston

July 25, 2025

5  out of  5
rating by Justin Johnston
"Brittany is awesome!! She took her time and found me the best rates and I also switched my homeowners. She didn't rush me and was a very relatable person and down to earth. I felt very comfortable with her. I would highly recommend her and her team!!"
We responded:
"Thank you so much, Justin! We’re thrilled to hear that Brittany took the time to find you the best rates and made you feel comfortable throughout the process. Providing down-to-earth and personalized service is what we strive for. We truly appreciate your recommendation and are always here to help you with your insurance needs!"
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John Tracey Hemphill

July 23, 2025

5  out of  5
rating by John Tracey Hemphill
"Great follow up, Great customer service"
We responded:
"Thank you, John! We appreciate your feedback and are glad to hear you had a great experience with our follow-up and customer service. If you ever need any assistance or have questions about your insurance, don’t hesitate to reach out!"
Profile photo of Laura Jones

Laura Jones

July 22, 2025

5  out of  5
rating by Laura Jones
"Awesome customer service! Great price! Will recommend to friends and family! Jaleesa is awesome ❤️"
We responded:
"Thank you so much, Laura! We’re thrilled to hear you had an awesome experience with Jaleesa and found a great price. Your recommendation means a lot to us. If you or your friends and family ever need assistance with insurance, we’re here to help!"
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Laura Shazwell

July 22, 2025

5  out of  5
rating by Laura Shazwell
"Awesome customer service! Great Price!"
We responded:
"Thank you so much for your kind words! We’re glad you enjoyed the customer service and found a great price. If you ever need any assistance or have questions about your insurance, feel free to reach out!"
Profile photo of Derius Washington

Derius Washington

July 21, 2025

5  out of  5
rating by Derius Washington
"Jaleesa was the best insurance agent I’ve ever had the pleasure of working with she broke everything down because I honestly didn’t even know what I’d be covered for but she definitely put me on game which allowed me to make better informed decision. Thanks again, Jaleesa! 🙏🏿"
We responded:
"Thank you so much, Derius! We’re thrilled to hear that Jaleesa made the insurance process clear and helped you make informed decisions. Our office is dedicated to providing knowledgeable and supportive service to all our clients. We appreciate your kind words and are here whenever you need assistance!"
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Busayo Amosu

July 21, 2025

5  out of  5
rating by Busayo Amosu
"Madison at Natalie Reid State Farm assisted me today with some inquiries for my homeowners. She was kind, professional and helpful."
We responded:
"Thank you for your kind words! We’re glad Madison could assist you with your homeowners inquiries. At Natalie Reid State Farm, we’re committed to providing professional and helpful service every step of the way. If you have any more questions or need further assistance, please don’t hesitate to reach out!"
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Teresa Ellison

July 18, 2025

5  out of  5
rating by Teresa Ellison
"Very courteous and helpful I would recommend State Farm Insurance to my friends thank you Madison"
We responded:
"Thank you so much, Teresa! We’re happy to hear that Madison provided courteous and helpful service. Your recommendation means a lot to us at Natalie Reid State Farm. If you or your friends ever need assistance with insurance, we’re here to help!"
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dj chris Brooklyn

July 18, 2025

5  out of  5
rating by dj chris Brooklyn
"Great staff always helping out me with anything I needed to save Great job guy"
We responded:
"Thank you so much! We’re glad our team could assist you and help you save. At Natalie Reid State Farm, we’re dedicated to providing excellent support and personalized insurance solutions. If you ever need anything else, don’t hesitate to reach out!"
Profile photo of Jada Day

Jada Day

July 18, 2025

5  out of  5
rating by Jada Day
"Ms. Day was incredibly helpful about the questions I had on my best option for life insurance. She took the time to explain all of my options clearly and helped me choose the policy that was the best fit for my needs. I really appreciated her patience and professionalism throughout the process. Highly recommend!"
We responded:
"Thank you so much, Jada! We’re delighted to hear that Kim took the time to clearly explain your life insurance options and helped you find the best fit. At Natalie Reid State Farm, we’re committed to providing patient and professional service tailored to your needs. We truly appreciate your recommendation and are here whenever you need assistance!"
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Eli Ben Israel

July 17, 2025

5  out of  5
rating by Eli Ben Israel
"Amanda is Wonderful, and she treat me like family."
We responded:
"Thank you so much, Eli! We’re thrilled to hear that Amanda made you feel like family—that’s exactly the kind of care we strive to provide. At Natalie Reid State Farm, building strong relationships with our clients is very important to us. If you ever need anything, we’re here to help!"