Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Julia Morris

Julia Morris

March 31, 2025

5  out of  5
rating by Julia Morris
"Amanda Smallwood was thorough, knowledgable and incredibly nice to talk to! She opened our eyes to other coverages that self employed couples ought to consider, without being pushy! Thank you Amanda - it was a pleasure chatting with you! :)"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Woodro Wood

Woodro Wood

March 28, 2025

5  out of  5
rating by Woodro Wood
"Amanda S. was Very helpful very well spoken"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service at Natalie Reid State Farm! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Ke'Ondra Clark

Ke'Ondra Clark

March 25, 2025

5  out of  5
rating by Ke'Ondra Clark
"Amanda has been awesome in my journey with this company. Over the years, I could always count on her to answer all of my questions and checking in to make sure my needs were met. I appreciate Amanda’s professionalism and being so easy to talk to. It’s imperative that a customer feels heard and valued, Amanda does exactly that. Thank you Amanda for continuing to make my experience with State Farm great!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Shomari McCastle

Shomari McCastle

March 21, 2025

5  out of  5
rating by Shomari McCastle
"Beautiful staff. Very professional."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of alicia Dean

alicia Dean

March 20, 2025

5  out of  5
rating by alicia Dean
"Amanda is AMAZING!!! She is so informative and easy to talk to. Keep doing you girl!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of John Rogers

John Rogers

March 19, 2025

5  out of  5
rating by John Rogers
"The insurance review call that I received today was very informative. It gave me confidence in my policy and made me feel reassured that I would be protected if there is ever a need."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Ashleigh

Ashleigh

March 19, 2025

5  out of  5
rating by Ashleigh
"Best agent in town!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Gina Harris

Gina Harris

March 19, 2025

5  out of  5
rating by Gina Harris
"She was courteous and quick to help me"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Stephanie Rhymes

Stephanie Rhymes

March 18, 2025

5  out of  5
rating by Stephanie Rhymes
"Amanda was amazingly helpful and clear about my coverage and what it entails. She also answered my questions with clear examples of real world instances. She helped me understand what I am getting and where I am covered. Thanks Amanda."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Charles Johnson

Charles Johnson

March 14, 2025

5  out of  5
rating by Charles Johnson
"Kim was very professional, attentive and helpful. It is always a pleasure to speak with her or any of the Natalie Reid's agents any time I need assistance with my insurance. Thank you so much!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Michael Witter

Michael Witter

March 13, 2025

5  out of  5
rating by Michael Witter
"A very pleasant and painless transition from my past insurance company (Safeco) to State Farm. And great rates! Thank you Brittany Astin and Natalie Reid."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Phoenix Mister Two

Phoenix Mister Two

March 12, 2025

5  out of  5
rating by Phoenix Mister Two
"I love State Farm"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Tony Robinson

Tony Robinson

March 10, 2025

5  out of  5
rating by Tony Robinson
"Kim Day was awesome! She gave me the information I needed with no hesitation. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Tasha Smith

Tasha Smith

March 2, 2025

5  out of  5
rating by Tasha Smith
"On my behalf, she was working with two people and she did a wonderful job .. very friendly and nice"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Shonnie Dyess

Shonnie Dyess

February 21, 2025

5  out of  5
rating by Shonnie Dyess
"Kim helped me so much. I truly appreciate her willingness to go above and beyond. Her customer service skills is awesome.Tell her I said thanks!!!"
We responded:
"Thank you for the great review! I’ll make sure to pass your thanks to Kim. We appreciate your business! -Natalie"
Profile photo of Malcolm Christopher

Malcolm Christopher

February 14, 2025

5  out of  5
rating by Malcolm Christopher
"Amanda was such a pleasure to work with. She helped me get the coverage that was perfect for my needs. She deserves six stars!"
We responded:
"Thank you for your wonderful review! We're glad to hear that Amanda was able to help you find the perfect coverage. Your support means a lot to us! If you need anything else, feel free to reach out. -Natalie "
Profile photo of Rosemary James

Rosemary James

February 14, 2025

5  out of  5
rating by Rosemary James
"Ms. Day has recently assisted me with insuring a new car and has always assisted me with any needs including finding discounts for my home and auto."
We responded:
"Thank you so much for your kind words, Rosemary! I’m so glad our team could assist you with insuring your new car and meeting your needs. It’s always a pleasure to help, and I’m here whenever you need anything in the future! -Natalie"
Profile photo of Deborah Davis

Deborah Davis

February 13, 2025

5  out of  5
rating by Deborah Davis
"She was amazing"
We responded:
"Thank you so much for the kind words, Deborah! I’m so glad to hear that you had an amazing experience. If you ever need anything in the future, don’t hesitate to reach out! -Natalie"
Profile photo of Hillary Spell

Hillary Spell

February 7, 2025

5  out of  5
rating by Hillary Spell
"Awesome with the help we needed , when none else could that day, this is for miss LaRay"
We responded:
"Thank you so much for your kind words, Hillary! We’re so glad we could help when you needed it most. It's always our goal to be there for you, no matter the situation. If you ever need anything else, don’t hesitate to reach out! -Natalie"
Profile photo of lovie clark

lovie clark

February 5, 2025

5  out of  5
rating by lovie clark
"this star review is for Bridgette redo who was very helpful when i needed it the most thank you"
We responded:
"Thank you so much for the 5-star review, Lovie! We’re thrilled to hear you had a great experience. If you ever need anything, don’t hesitate to reach out—we’re here to help! -Natalie"
Profile photo of Glenn Daniels

Glenn Daniels

January 31, 2025

5  out of  5
rating by Glenn Daniels
"Kim helped me get my insurance policies in order. She was knowledgeable, personable and efficient, I appreciate the time she took to get everything right."
We responded:
"Thank you so much for your feedback, Glenn! We're thrilled to hear that Kim was able to assist you in organizing your insurance policies. We appreciate your recognition of her knowledge and efficiency, and we're grateful for the opportunity to serve you."
Profile photo of Kysha Logan

Kysha Logan

January 21, 2025

5  out of  5
rating by Kysha Logan
"Great customer service!"
We responded:
"Thank you so much for the kind words, Kysha! I'm so glad to hear you had a great experience. If you ever need anything else, feel free to reach out. We're always here to help! -Kysha"
Profile photo of Aric Cates

Aric Cates

January 21, 2025

5  out of  5
rating by Aric Cates
"I highly recommend Statefarm insurance to everyone. You will be even luckier to get Miss Natalie Reid. She has exceeded expectations for the company I'm sure. I am always satisfied when I get off the phone with Statefarms associates. All of them go to the most extremes to make a solution as well as leave you feeling like you have hit the lottery for having them on your side. 10 out of 10."
We responded:
"Thank you so much for the amazing review, Aric! I'm so glad I could exceed your expectations and provide you with the service you deserve. It’s always our goal to make sure you feel supported and valued. If you ever need anything in the future, don’t hesitate to reach out. I truly appreciate your kind words and your 10 out of 10 rating! -Natalie"
Profile photo of S. Holmes

S. Holmes

January 10, 2025

5  out of  5
rating by S. Holmes
"Kimbrley Day is awesome! She takes great care in answering all your questions and being as helpful as possible. That's great service!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that Kimberly has been taking great care of you and providing excellent service. We’re lucky to have her on our team! If you ever need anything else, don’t hesitate to reach out. -Natalie"
Profile photo of Monica Leonard

Monica Leonard

January 10, 2025

5  out of  5
rating by Monica Leonard
"I had such a great experience with my agent, Bre And she saved me a ton of money. Thank you for your time. You were amazing!"
We responded:
"Thank you so much for your kind words, Monica! We're so glad to hear you had a great experience with Brittany. We truly appreciate you taking the time to share your feedback, and we’ll be sure to pass along your compliments to her. If you ever need anything in the future, please don’t hesitate to reach out. Thanks again for choosing State Farm! -Natalie"