State Farm® Insurance Agent Natalie Reid

Allison Chappell, a lifelong Powder Springs native, focusing mainly on customer service, she's an Account Manager with strong problem solving skills. 

Prior to entering the insurance world, Allison spent over a decade in retail management where she perfected her customer service and operations skill set.  She is always up for a challenge and loves to solve difficult problems while helping her customers.  Allison prides herself on being able to stay calm in any situation she may find herself in. 

Allison studied Art and Art History at Jacksonville State University where she also met her husband, Richard. 

In her spare time, Allison is enthusiastic about fiber arts, specifically crochet.  She also enjoys spending time with friends and family, and curling up with a good book, a cup of coffee, and a cat (or 4). 

Brittany Astin joined Natalie Reid’s State Farm in 2017.  She graduated from Stayer University, where she acquired her Bachelor’s Degree in Business Administration.  For over 4 years, Brittany has been a noteworthy team member and leader. Driven by making a change, she takes pride in providing education and answers for the “What if’s” in life.  

Brittany is in the Aspirant program training to become an Agent, which is her ultimate goal.

In her spare time, Brittany loves spending time with her husband and children, watching football, learning a new recipe, listening to Old School R&B, and taking trips.

Amanda Smallwood is a Customer Service Manager and she has been with Natalie Reid State Farm since 2017. She prides herself on encompassing the true spirit of State Farm’s mantra, and treating every customer like a Good Neighbor.

Prior to working in the insurance industry, Amanda worked with elderly at a Senior Living Facility for several years. She has a true passion for helping people and a dedicated heart for service.

In her spare time, Amanda loves to spend quality time with her husband and children. She also loves all things gardening related and she is a connoisseur of accumulating an infinite number of houseplants for her greenhouse!